Stephen T.
Badin High School – 571 New London Rd.
, Hamilton, OH 45013
Posted: March 19, 2024
Help Desk Coordinator/Full-Time: Stephen T.
Badin High School, a co-ed Catholic high school located in Hamilton, Ohio is seeking a full-time Help Desk Coordinator to join our technology team.
Responsibilities include:
– Ensure all technical needs are documented withing the online helpdesk system
– Document, prioritize, and resolve technical issues in a timely and effective manner
– Provide troubleshooting support to end users about hardware, software, and overall technology needs
– Diagnose, repair, or engage PC, printer, and SmartBoard problems
– Provide internal oversight and be the vendor liaison for the student information system (FACTS)
– Monitor help desk performance metrics and customer feedback
– Assist with setup, installation, and implementation of new systems and equipment
– Provide necessary technology training and support to all end users
Applicants need to have Comp TIA A+ certification or equivalent experience, Database management and Google platform experience preferred.
Badin High School offers a robust benefits package including healthcare, dental, vision, flexible/childcare spending accounts, and a 4% employer 401k contribution.
Candidates must be willing to complete BCI/FBI fingerprints, SafeParish child protective training, and online background check.
Applicants must send a resume, cover letter, and three references to jchorley@badinhs.
org.
All applicants should apply by April 15th.
Catholic Required: No
Job Features
Job Category
High School, School Support
Catholic
No