FT Page - Sorting & Materials Retrieval/Main Library

FT Page - Sorting & Materials Retrieval/Main Library Date Posted: 8/8/23 POSITON SUMMARY: This position is primarily responsible for paging requested material and processing holds.
DUTIES: Sorts and shelves all formats of materials for holds accurately.
Retrieves, sorts, processes, arranges in order, and maintains material in all formats for customer holds, branch delivery, and or Resource Sharing.
Retrieves material for customer requests in closed and open stacks and processes requests from other agencies.
Shifts and straightens materials as necessary.
Searches for misplaced or lost materials.
Regular and reliable attendance is a requirement of this position.
Uses the ILS to search for and process customer holds at the local and statewide level.
Performs a variety of basic item repairs, including, but not limited to label and barcode replacement, RFID tagging, and escalating problem items as appropriate.
Regular and reliable attendance is a requirement of this position.
Other duties as assigned.
QUALIFICATIONS: Understands and supports the Library’s mission, vision, culture, and structure, and demonstrates a comprehensive understanding of the Library’s policies and procedures.
Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status and veteran status.
Interacts with members of diverse ethnic and socio-economic communities, children, staff and management in a respectful and professional manner that reflects the Library’s values.
Demonstrates professionalism in all settings, including an orientation toward teamwork, collaboration & building common ground with peers; arriving to work reliably, regularly, and on time; and behavior that is consistent with building a strong organizational culture, while performing work duties.
Demonstrates on-brand customer service to internal and external customers by consistently fulfilling customer needs and expectations.
Handles and responds to concerns, complaints, and difficult situations with patience and tact.
Demonstrates strong technology skills with the ability and willingness to learn new skills quickly.
Communicates effectively in person, on-line, or by telephone, including formal communication and presentations, while consistently providing high quality, proactive service to internal and external customers.
Possesses the ability to make independent decisions when circumstances warrant such action.
Ability to maintain confidentiality of customers, peers, and branch/department.
Ability to seek out new methods and principles and be willing to incorporate them into existing practices.
Seeks, accepts and incorporates feedback and direction.
Must be 16 years of age.
Must be able to see, read, and understand titles, call numbers, and dates.
Must be able to sort accurately by alphabetical, numerical, chronological, Dewey Decimal order or departmental classification/shelving schemes.
JOB LOCATION: Cincinnati, Ohio, USA POSITION TYPE: Full Time EDUCATION: High School diploma or GED HOURS: 40 hours per week, including evenings and weekends SALARY: Grade 2: $13.
56 per hour DEADLINE: Until filled Equal Employment Opportunity Employer