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Regional Lead

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Posted : Tuesday, September 03, 2024 01:57 AM

*Position: *Regional Lead *Location: *Cincinnati/Northern Kentucky *Reports to: *Head of Operations and Purchasing *Job Type: *Full-Time *About Builder Backed* At Builder Backed, we are a technology-driven company who is transforming the homeownership experience.
Our commitment is to enhance the lives of homeowners by blending innovation with practical solutions.
We provide an array of services, including comprehensive digital home care guides, educational resources, and a streamlined connection to a network of service providers for essential repairs, maintenance, and upgrades.
A unique aspect of our approach is the utilization of home data analytics.
By leveraging this data, we're able to optimize service costs and enhance the speed of service delivery, ensuring that homeowners receive efficient and cost-effective solutions for their needs.
This data-driven approach allows us to tailor our services to the specific requirements of each home, further simplifying the process of maintenance, repairs, and upgrades.
Our partnership with top-tier home builders enables us to deliver these innovative services directly to homeowners.
Builder Backed stands as a paragon of simplification in the homeownership domain.
We are dedicated to providing services that are simple, reliable, and trustworthy, thereby eliminating the usual challenges and apprehensions associated with owning a home.
Our ultimate aim is to make the dream of effortless homeownership a reality, breaking down the barriers that often deter people from this significant life milestone.
*Job Overview* As a Regional Lead at Builder Backed, your role is central to building your region's service network while ensuring top quality and fair pricing for homeowners.
Reporting to the Head of Operations and Purchasing, you will be responsible for the comprehensive setup and management of the home service network, meeting the specific needs of one of the top 30 home builders in the country.
Your main goal is to provide homeowners with the best possible service providers at reasonable prices on our platform.
This involves developing the home service network by working with the builder's current vendors and adding new providers to cover a full range of home services.
A crucial part of your job is to manage and optimize the purchasing process, ensuring efficiency and cost-effectiveness.
As the primary contact for service providers, you will be actively involved in their training, making sure they are proficient in using the Builder Backed platform.
You will also play a key role in refining the vendor onboarding process, aligning it with the strategic direction from the Head of Operations and Purchasing.
This will require collaboration with various internal teams to ensure a smooth and effective process.
Your ability to handle multiple operational tasks, introduce innovative solutions, and align with our mission to transform the homeownership experience is essential in this influential position.
*Key Responsibilities* * *Network Development and Management:* Develop, manage, and continuously improve the home service network in your designated region to meet the specific needs of homeowners.
* *Process Collaboration and Refinement:* Work closely with the Head of Operations and Purchasing to develop and refine the purchasing process, ensuring efficiency and effectiveness.
* *Vendor Relationships:* Maintain strong relationships with existing vendors and proactively source new service providers to expand and enhance the network.
* *Purchasing Oversight:* Oversee the entire purchasing process within your region, ensuring that it aligns with our operational goals and delivers value to homeowners.
* *Provider Training and Support:* Train and support service providers in effectively using the Builder Backed platform, ensuring they adhere to our standards and expectations.
* *Communicate Builder Backed value to all parties:* Clearly communicate the benefits of Builder Backed to homeowners, service providers, and builder partners.
In collaboration with Service Managers, educate homeowners on the Builder Backed value proposition.
* *Quality Assurance and Satisfaction:* Collaborate with Home Service Managers & Vendors to ensure the delivery of high-quality services and achieve homeowner satisfaction.
* *Business Profitability and Excellence:* Actively contribute to the profitability of the business by driving operational excellence and innovative solutions within your region.
*Skills & Experience Desired* * *Residential Construction Experience: *Worked as a home builder or general contractor and have a good understanding of maintaining residential properties.
* *Purchasing Experience:* Background in purchasing, especially related to home maintenance and upgrades.
Ability to manage buying processes smoothly.
* *Negotiation Skills:* Good at negotiating with suppliers and service providers to get the best deals and terms for our company.
* *Clear Communication:* Strong ability to communicate clearly and effectively, both in writing and speaking, with different people like vendors, team members, and homeowners.
* *Digital Platform Familiarity: *Experience with digital platforms, showcasing an ability to adapt to and utilize technology effectively in managing operations and vendor relations.
* *Self-Motivation and Industry Passion: *A high degree of self-motivation and a genuine passion for revolutionizing the home industry, driving innovation and excellence in service.
* *Innovative Problem-Solving Ability: *Good at identifying and solving problems that may arise in operations or with service providers.
* *Customer Service Oriented:* Focused on ensuring homeowners are happy with our services, understanding their needs and expectations.
* *Organizational Skills:* Strong ability to organize and manage multiple tasks effectively, keeping everything running smoothly.
As a Regional Lead at Builder Backed, your innovative approach and commitment to excellence will be instrumental in driving our mission to transform homeownership.
Job Type: Full-time Pay: $85,000.
00 - $90,000.
00 per year Benefits: * Health insurance * Paid time off Schedule: * Monday to Friday Work Location: In person

• Phone : NA

• Location : Covington, KY

• Post ID: 9157966002


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